Returns

GIROUD provides a 14 day return policy for our customers.

All items for return must be in their original condition, unused, unwashed, unaltered, and undamaged.

Refunds will be accepted due to the selection of the wrong size or if the goods are deemed faulty.  Due to the personal nature of custom inscriptions, designs and colours we cannot offer a refund because of change-of-mind.

Once a return has been confirmed you are welcome to a:

  • Replacement Order – We replace your original order
  • Voucher – We send you a credit note to the same value as your original order. The voucher can be used to re purchase with Giroud and is valid for 12 months.
  • Full Refund: We will return the price of the garment using your original payment method (Paypal, Credit Card etc)

Items must be in the original packaging. The 14 day period starts once the Consumer receives the goods and is complied with by return of the goods to us within 14 days.